Frequently Asked Questions

Do you have a studio? I do have a studio located in Jackson, Ms.

ARE DEPOSITS REFUNDABLE? No! All monies paid are non-refundable. No call, no shows count as a cancelled session.

CAN I RESCHEDULE MY APPOINTMENT? Please reschedule your session more than 48 hours of your appointment.

In the event that the photo session is rescheduled and Bryan Mckenny Photography does not have the date available, the client acknowledges that all payments are non-refundable. If the rescheduled date is available, client may transfer their photo package to that date. Date must be within 30 days of the original date to keep the same rate.

IS THERE A CHARGE FOR BEING LATE TO MY APPOINTMENT? No, however, your session will end at the time previously scheduled. Please make every effort to be time so that you can receive your full session. Being late or not ready to start will cut into your shooting time.

HOW MANY PEOPLE ARE ALLOWED IN MY FAMILY SESSION? 6. A fee of $25 will be added for each additional family member.

HOW LONG AFTER MY SESSION WILL I RECEIVE MY ONLINE PROOFING GALLERY? Portrait sessions are contracted for a 3-12 day turnaround unless otherwise noted in our agreement.

WHEN WILL I RECEIVE MY EDITED IMAGES? You will receive your retouched images 3-12 business days following the date you provided us with your top choices.

CAN I RECEIVE MY IMAGES FASTER? Yes! For those in a hurry, we offer an expedite service with a faster turnaround in as little as 1-2 business days. {click here}

HOW CAN I DOWNLOAD MY PHOTOS? A link to your online gallery will be delivered to you via email upon completion. From the gallery you will be able to view, share and download your photos with family and friends.

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