Frequently Asked Questions
Do you have a studio? I do have a studio located in Jackson, Ms.
ARE DEPOSITS REFUNDABLE? No! You are given up to 30 days to reschedule.
IS THERE A CHARGE FOR BEING LATE TO MY APPOINTMENT? No, however, your session will end at the time previously scheduled. Please make every effort to be time so that you can receive your full session. Being late or not ready to start will cut into to our shooting time.
HOW MANY PEOPLE ARE ALLOWED IN MY FAMILY SESSION? Family sessions are for immediate family members only: Father, Mother, and kids
HOW LONG AFTER MY SESSION WILL I RECEIVE MY ONLINE PROOFING GALLERY? Portrait sessions are contracted for a 3-12 day turnaround unless otherwise noted in our agreement.
WHEN WILL I RECEIVE MY EDITED IMAGES? You will receive your retouched images 3-12 business days following the date you provided us with your top choices.
CAN I RECEIVE MY IMAGES FASTER? Yes! For those in a hurry, we offer an expedite service with a faster turnaround in as little as 1 business day. *see pricing
HOW CAN I DOWNLOAD MY PHOTOS? A link to your online gallery will be delivered to you via email upon completion. From the gallery you will be able to view, share and download your photos with family and friends.
TERMS & CONDITIONS
1. Photography sessions are closed to only those being photographed. No more than one additional guest is permitted to limit distractions.
2. Clients are expected to arrive to the scheduled session on time, dressed with hair and makeup completed. Arrival that is more than 30 minutes late must be rescheduled
3. Clients are responsible for caring for the reservation and payment for private locations.
4. All photography sessions have turnaround times of 3-12 days. There will be no expedite services on non expedite orders.
5. SESSION FEES: Session fees are due in full before the start of your scheduled session. Once a session fee is paid in full it cannot be refunded. If you need to reschedule for emergency reasons, we will apply your credit to your future session. If you would like to discuss the cost of your session or have questions, please feel free to email me.